Refund policy

Each product is made specifically to your specifications, we do not accept returns, exchanges, or cancellations once production has begun. Production begins shortly after your order is placed to ensure timely delivery.

Please review your order details carefully before submitting. If you have questions prior to ordering, contact us and we’ll be happy to help.

All orders are carefully inspected prior to shipment. However, if we make an error in production or your item arrives damaged, we will repair or replace the item at no cost to you.

To report an issue, please email us within 3 days of delivery with:

• Order number
• Description of the issue
• Clear photos of the product

In limited circumstances where a return is approved, the item must be unused and uninstalled, and may be subject to a restocking fee (up to 25%) and applicable shipping charges. All approved returns are inspected prior to issuing any credit.